Terms of Service

Ledgerlight turns the QuickBooks Online books of your clients into dashboards and monthly reports that you prepare and share with those clients (the “Service”).

• It only reads. Ledgerlight reads your clients' books from QuickBooks Online and never changes them.
• The figures are your clients' books. We don't audit, review or check them. Forecasts, cash outlooks and comparisons with similar businesses are estimates, not promises.
• It isn't advice. Ledgerlight doesn't give accounting, tax, legal or investment advice. You're responsible for the reports you publish and the advice you give your clients.
• AI drafts are drafts. If your Firm turns on AI drafts, a report's highlights may be drafted by AI. They can be wrong; your team reviews and edits them before anything reaches a client.

We improve the Service over time. We won't materially reduce what it does during a period you've paid for without telling you first.

Your owners invite your staff and your clients. You're responsible for who you invite, what you let them see, and how they use the Service. Each person keeps their own password private and uses two-factor authentication when your Firm's rule or their role requires it.

Your clients sign in through your Firm. These Terms' rules on acceptable use apply to them too; your own relationship with your clients, including what you charge them, is between you and them.

Tell us straight away at support@openbitech.com if you think someone has signed in who shouldn't have.

“Customer Data” is what you and the people you invite put into Ledgerlight or connect to it, including your clients' books from QuickBooks. It belongs to you (or your clients). You let us host, copy, process and display it only to provide, secure and support the Service, as the Data Processing Addendum describes.

You confirm you have the right to connect your clients' books and to share reports with the people you invite, including any consent your clients need to give.

• We don't sell Customer Data or use it for advertising.
• We don't use Customer Data to train AI models.
• Comparisons with similar businesses compare a client only with other clients of your own Firm, never name them, and are shown only when there are enough to keep them anonymous.

Our support team can look into your Firm's workspace to help. They can't change anything there, and each time they look is recorded in your Firm's activity log, which your owners can see.

You and the people you invite won't:

• break the law or anyone else's rights using the Service;
• open, or try to open, data you're not allowed to see;
• probe, scan or test the Service's security, except as our security page allows;
• overload or interfere with the Service, or upload anything harmful;
• copy, take apart or reverse engineer the Service, except where the law allows it;
• resell the Service, or offer it to anyone other than your own clients;
• use it to build a competing product.

QuickBooks Online is Intuit's product, under Intuit's own terms. Connecting a client's company needs that company's authorization in QuickBooks. We aren't responsible for QuickBooks being available or for changes Intuit makes. If a connection stops working, that client's figures stop updating until someone reconnects it.

QuickBooks and QuickBooks Online are trademarks of Intuit Inc., registered in the United States and other countries.

You pay the fees in your order form or our invoice. We invoice outside the Service; invoices are due within 30 days unless we agree otherwise. Fees don't include taxes, which you pay except for taxes on our income.

If an invoice is more than 30 days overdue, we may pause your Firm after telling your owners at least 10 days before.

Each of us keeps the other's confidential information private, uses it only for this agreement, and protects it at least as carefully as our own, and never with less than reasonable care. This doesn't cover information that's public through no fault of the one receiving it, that they already had or got rightfully from someone else, or that they must disclose by law (after telling the other, where allowed).

We protect Customer Data with the measures on our security page and in the Data Processing Addendum, and we tell you about security incidents as the Addendum says. No system is perfectly secure, and we don't promise that the Service will never be interrupted or breached.

We may pause your Firm's access if we need to stop harm to the Service or others, if the law requires it, if fees are overdue as above, or if the Service is used against these Terms. We'll tell your owners why, unless we're not allowed to, and restore access once it's resolved. Pausing deletes nothing.

These Terms last until either of us ends them. You can end them at any time: an owner asks from your Firm's Settings (“Close this firm”) or writes to support@openbitech.com. We can end them by telling your owners at least 30 days before, or straight away if you materially break these Terms and don't fix it within 15 days of our notice.

When a Firm is closing:

1. Your Firm is paused. Your owners can still sign in to download everything as a ZIP file: clients, their books, reports and the activity log.
2. 30 days after we schedule the deletion, we delete your Firm and its Customer Data from the Service. Copies in our backups are gone within a further 30 days.
3. We keep a short record that your Firm existed and was closed (its name, dates and how many clients and people it had), with none of its books.

Sections on your data, confidentiality, fees owed, disclaimers, liability, indemnity and disputes continue after this agreement ends.

We provide the Service with reasonable skill and care. Apart from that, and as far as the law allows, the Service is provided “as is”, without any other promise, including that it will be error-free, uninterrupted, or fit a particular purpose, or that the figures it shows are accurate or complete.

As far as the law allows, neither of us is liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data, even if warned they might happen.

Each of us is liable for no more, in total, than the fees you paid or owe us for the 12 months before the event that caused the claim. These limits don't apply to fees you owe, to the indemnities below, or to losses caused by fraud, gross negligence or wilful misconduct.

You'll defend us against claims from others arising from Customer Data you had no right to connect or share, or from advice you gave your clients, and pay what a court awards or a settlement you agree to.

We'll defend you against claims that the Service, as we provide it, infringes someone else's intellectual property, and pay what a court awards or a settlement we agree to.

Whoever asks for this tells the other promptly, lets them run the defence and helps reasonably.

We may update these Terms. For a change that matters, we'll email your owners at least 30 days before it takes effect. If you keep using the Service after that, the new Terms apply; if you don't agree, you can close your Firm before then. The date at the top says when this version took effect.

The laws of the State of Florida govern these Terms, without regard to its conflict-of-laws rules. Disputes go to the state and federal courts in Orange County, Florida, and each of us agrees to those courts' jurisdiction.

• These Terms, the Data Processing Addendum and your order forms are the whole agreement between us about the Service.
• Neither of us may transfer this agreement without the other's consent, except to a company that takes over all or most of the business it concerns.
• Notices to you go to your owners' email addresses. Notices to us go to the address below, with a copy by email.
• Neither of us is responsible for delays caused by events beyond reasonable control.
• If part of these Terms can't be enforced, the rest still applies. Not enforcing a right isn't giving it up.
• We're independent businesses; this agreement doesn't make us partners or agents of each other.

Openbit Technology LLC, 9478 Launch Point Rd, Orlando, FL 32832. Email: support@openbitech.com.